Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.

The Customer Service Specialist is responsible for overseeing and providing supervision to the Customer Service Representatives and for processing personal and commercial transactions and providing fast and friendly customer service.

Job Duties

• Provides leadership to customer service personnel.
• Coaches and mentors customer service representatives to identify customers’ needs to provide the appropriate products and services.
• Responsible for daily activities of new customer service representatives as they progress through a variety of bank responsibilities.
• Maintains money shipment vault cash and accepts cash from customer service representative operations personnel.
• Performs duties relating to customer transactions, including but not limited to, receiving checks and cash for deposits, processing mortgage and consumer loan payments and counting and packaging coins and currency.
• Promotes and explains other services the Bank provides, such as deposit products, customer convenience services and consumer and mortgage loans.
• Prepares and maintains various reports and records, relating to currency transactions and BSA reports.

Skills and Experience

• Proficient communication – in person, over the phone, and via email
• Ability to multi-task and problem-solve
• Strong attention to detail
• Proficient math and computer skills
• Thorough understanding of all customer service functions
• Minimum of two (2) years of banking experience (preferred)
• Leadership or supervisory experience (preferred)

Location

• This is a full-time position located at our Mifflinburg Office.

Qualified individuals must complete an employment application. Click below to apply.

Apply Now

We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.

Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.

Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service.

Job Duties

• Performs duties relating to customer transactions, including but not limited to, receiving checks and cash for deposits, processing mortgage and consumer loan payments and counting and packaging
  coins and currency.
• Promotes and explains other services the Bank provides, such as deposit products, customer convenience services and consumer and mortgage loans.
• Prepares and maintains various reports and records, relating to currency transactions and BSA reports.

Skills and Experience

• Proficient communication – in person, over the phone, and via email
• Ability to multi-task and problem-solve
• Strong attention to detail
• Proficient math and computer skills
• Six months cash handling and/or customer service experience (preferred)

Location: Full-time positions located at our West Milton and Lewisburg offices.

Qualified individuals must complete an employment application. Click below to apply.

Apply Now

We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.

Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.

Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service.

Job Duties

• Performs duties relating to customer transactions, including but not limited to, receiving checks and cash for deposits, processing mortgage and consumer loan payments and counting and packaging
  coins and currency.
• Promotes and explains other services the Bank provides, such as deposit products, customer convenience services and consumer and mortgage loans.
• Prepares and maintains various reports and records, relating to currency transactions and BSA reports.

Skills and Experience

• Proficient communication – in person, over the phone, and via email
• Ability to multi-task and problem-solve
• Strong attention to detail
• Proficient math and computer skills
• Six months cash handling and/or customer service experience (preferred)

Location: Part-time positions located at multiple offices.

Qualified individuals must complete an employment application. Click below to apply.

Apply Now

We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.

Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.

Personal Bankers are responsible for assisting customers with day to day bank transactions and opening accounts; as well as identifying and offering products and services to best fit their needs.

Job duties

• Process routine financial business for customers accurately and in a timely manner
• Provide quality customer service; promptly address customer concerns
• Listen to customers and recommend solutions that best fit their needs; cross-sell and make referrals when appropriate
• Establish and maintain relationships with customers
• Maintain current knowledge of bank products, services, policies, and procedures

Skills and Abilities

• Experience providing excellent customer service
• Strong computer knowledge
• Proficient communication – in person, over the phone, and via email
• Ability to multi-task and problem-solve
• Minimum of two years of banking experience (preferred)

Location: Full-time positions at our West Milton and Mifflinburg offices.

Qualified individuals must complete an employment application. Click below to apply.

Apply Now

We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.