Identity Monitoring & Resolution

IDPROTECT®

Identity theft can happen to anyone. It can drain your financial accounts, damage your credit, endanger your employment and cost you money to repair. Help better protect yourself, your family and your joint account holders with IDProtect®, our identity theft monitoring and resolution service.1

Overview

IDProtect® is a feature of Liberty, Eagle Advantage and Good Neighbors Club checking accounts.

IDProtect® includes:

  • Identity Theft Expense Reimbursement Coverage2
    • Receive up to $10,000 to help pay expenses, clear your name and restore your identity, should you become the victim of identity fraud.
  • Comprehensive Identity Theft Resolution Services
    • Should you suffer identity theft, your very own IDProtect fraud resolution specialist will help you every step of the way until your identity is restored.
  • Debit and Credit Card Registration
    • Register your credit, debit and ATM cards and have peace of mind knowing you can call one toll-free number to cancel and request replacement cards should your cards become lost or stolen. (Registration/activation required.)
  • 3-in-1 Credit File Monitoring3
    • IDProtect will monitor your Equifax, Experian and TransUnion credit files daily, and automatically alert you if key changes occur. (Registration/activation required.)
  • 3-in-1 Credit Report
    • Request an updated credit report every 90 days or upon receipt of alert. Each new report includes an updated single bureau credit score. (Registration/activation required.)
    • Credit Score is a VantageScore 3.0 based on Equifax data. Third parties may use a different type of credit score to assess your creditworthiness.
  • Total Identity Monitoring
    • Monitoring of over 1,000 databases including credit, Social Security, public records, real property records, telephone and many others (Registration/activation required.)
  • Online Identity Theft News Center and Valuable Phone and Web Resources (Registration/activation required.)

Download the APP for your  iPhone® or Android™ device by searching for IDProtect® in your app store.

If you already have IDProtect® and have general questions, please visit IDProtectMe247.com or call 1-877-610-7889 for assistance. IDProtect® is not a bank product and is offered by a third party.

Accounts and services are subject to additional terms and conditions and/or fees including internet provider and data charges.

1IDProtect service is a personal identity theft protection service available to personal checking account owner(s), their joint account owners and their eligible family members. The service is available to non-publicly traded businesses and their business owner(s) listed on the account and their eligible family members (service not available to employees or authorized signers who are not owners). Service is not available to a “signer” on the account who is not an account owner. Service is not available to clubs, organizations and/or churches and their members, schools and their employees/students. For revocable grantor trusts, the service is available only when a grantor is serving as a trustee and covers the grantor trustee(s) and their eligible family members. For all other fiduciary accounts, the service covers the beneficiary, who must be the primary member, and their eligible family members (Fiduciary is not covered). Family includes: Spouse, persons qualifying as domestic partner, and children under 25 years of age and parent(s) of the account holder who are residents of the same household.

2Special Insurance Program Notes: The descriptions herein are summaries only. They do not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for complete details of coverage and exclusions. Insurance is offered through the company named on the certificate of insurance. Refer to Insurance Documents for complete details of coverage. Insurance products are not insured by FDIC or any Federal Government Agency; not a deposit of or guaranteed by the bank or any bank affiliate.

3Credit file monitoring from Experian and TransUnion will take several days to begin following activation.

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SUSQUEHANNA COMMUNITY BANK OFFICES WILL BE CLOSED IN OBSERVANCE OF THE FOLLOWING HOLIDAYS IN 2024-2025:

 

Monday, January 1st, 2024- CLOSED, New Year’s Day
Monday, January 15th, 2024- CLOSED, Martin Luther King Jr Day
Monday, February 19th, 2024- CLOSED, President’s Day
Friday, March 29th, 2024- Closing at 1:00 p.m., Good Friday
Monday, May 27th, 2024- CLOSED, Memorial Day
Wednesday, June 19th, 2024- CLOSED, Juneteenth
Thursday, July 4th, 2024- CLOSED, Fourth of July
Monday, September 2nd, 2024- CLOSED, Labor Day
Monday, October 14th, 2024- CLOSED, Columbus Day
Monday, November 11th, 2024- CLOSED, Veterans Day
Thursday, November 28th, 2024- CLOSED, Thanksgiving Day
Tuesday, December 24th, 2024- Closing at 1:00 p.m., Christmas Eve
Wednesday, December 25th, 2024- CLOSED, Christmas Day
Tuesday, December 31st, 2024- Closing at 3:00 p.m., New Year’s Eve
Wednesday, January 1st, 2025- CLOSED, New Year’s Day

Please remember that on holidays and weekends, you can still access online banking, mobile banking and telephone banking (570-568-2265) services.

Thank you for banking with us!