Susquehanna Community Bank is committed to “Helping our Family, Friends and Neighbors Succeed” through quality customer service, integrity and positive attitudes. We understand the importance of empowering our employees for personal and professional growth, and view our employees as our most valuable asset. Are you looking for a rewarding career where you can help others with their financial needs? Are you passionate about providing extraordinary customer service? If so, we want to hear from you!
Our Benefits Include
- Competitive Salary
- Professional Development
- Gift Matching and PTO for Supporting the Local Community
- Free and Discounted Banking Services
- Free Employee Assistance Program
- Comprehensive benefits package
- Medical, Dental, Vision Plans
- 401K plan including employer contribution
- Flex and Dependent Spending Account
- Life and AD&D Insurance
- Short- & Long-Term Disability
Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.
The Customer Service Specialist is responsible for overseeing and providing supervision to the Customer Service Representatives and for processing personal and commercial transactions and providing fast and friendly customer service.
Job Duties
- Provides leadership to customer service personnel.
- Coaches and mentors customer service representatives to identify customers’ needs to provide the appropriate products and services.
- Responsible for daily activities of new customer service representatives as they progress through a variety of bank responsibilities.
- Maintains money shipment vault cash and accepts cash from customer service representative operations personnel.
- Performs duties relating to customer transactions, including but not limited to, receiving checks and cash for deposits, processing mortgage and consumer loan payments and counting and packaging coins and currency.
- Promotes and explains other services the Bank provides, such as deposit products, customer convenience services and consumer and mortgage loans.
- Prepares and maintains various reports and records, relating to currency transactions and BSA reports.
Skills and Experience
- Proficient communication – in person, over the phone, and via email
- Ability to multi-task and problem-solve
- Strong attention to detail
- Proficient math and computer skills
- Thorough understanding of all customer service functions
- Minimum of two (2) years of banking experience (preferred)
- Leadership or supervisory experience (preferred)
Location
- Full-time position located at our Mifflinburg Office.
Qualified individuals must complete an employment application. Click below to apply.
We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.
Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.
Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service.
Job Duties
- Performs duties relating to customer transactions, including but not limited to, receiving checks and cash for deposits, processing mortgage and consumer loan payments and counting and packaging
coins and currency. - Promotes and explains other services the Bank provides, such as deposit products, customer convenience services and consumer and mortgage loans.
- Prepares and maintains various reports and records, relating to currency transactions and BSA reports.
Skills and Experience
- Proficient communication – in person, over the phone, and via email
- Ability to multi-task and problem-solve
- Strong attention to detail
- Proficient math and computer skills
- Six months cash handling and/or customer service experience (preferred)
Location: Full-time position located at our West Milton office.
Qualified individuals must complete an employment application. Click below to apply.
We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.
Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.
Personal Bankers are responsible for assisting customers with day to day bank transactions and opening accounts; as well as identifying and offering products and services to best fit their needs.
Job duties
- Process routine financial business for customers accurately and in a timely manner
- Provide quality customer service; promptly address customer concerns
- Listen to customers and recommend solutions that best fit their needs; cross-sell and make referrals when appropriate
- Establish and maintain relationships with customers
- Maintain current knowledge of bank products, services, policies, and procedures
Skills and Abilities
- Experience providing excellent customer service
- Strong computer knowledge
- Proficient communication – in person, over the phone, and via email
- Ability to multi-task and problem-solve
- Minimum of two years of banking experience (preferred)
Location: Full-time positions at our West Milton, Lewisburg and Williamsport offices.
Qualified individuals must complete an employment application. Click below to apply.
We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.
Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.
Personal Banker Specialists are responsible for assisting customers with day to day bank transactions, opening accounts, processing loan applications and closing loans.
Job duties
- Provides customers with information for retail and business accounts from opening to closing in a thorough, accurate and timely manner
- Processes loan applications and closes loans
- Process routine financial business for customers accurately and in a timely manner
- Provide quality customer service; promptly address customer concerns
- Listen to customers and recommend solutions that best fit their needs; cross-sell and make referrals when appropriate
- Establish and maintain relationships with customers
- Maintain current knowledge of bank products, services, policies, and procedures
- Prepares and maintains various reports and records
Skills and Abilities
- Thorough understanding of the features and benefits of all bank consumer and business products and services
- Thorough understanding of bank operating policies and procedures which impact consumer services
- Experience providing excellent customer service
- Proficient communication – in person, over the phone, and via email
- Ability to multi-task and problem-solve and strong attention to detail
- Proficient math and computer skills
- Minimum of three years of banking experience (preferred)
Location: Full-time position located at our Lewisburg office.
Qualified individuals must complete an employment application. Click below to apply.
We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.
I chose to work at Susquehanna Community Bank because the moment I came in for my interview I knew this was going to be a great place to work because every time I met someone new they welcomed me with open arms.
The people I work with provide my number one enjoyment; each branch is like a family...I'm proud of the work I do because I see how it influences the people & community around me. I know the part I play in the larger picture which makes me feel accomplished & valued in the organization.
At Susquehanna Community Bank we are more than team members, we are family. We are there to help each other succeed while cheering each other on! Susquehanna Community Bank is more than a job, it's a career!
The bank provides many opportunities for the community, including direct donations to local organizations, incentivizing employees to participate in the community, & providing loans for community projects.
Assistance for Applicants with Disabilities
Susquehanna Community Bank is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact the Human Resources Department by calling 570-568-6851.
Diversity & Inclusion
At Susquehanna Community Bank, our commitment to diversity and inclusion helps us to create not only a great place to work, but also an environment where our employees, our customers and our communities succeed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, age, veteran status, or any other characteristics protected by law.
Thank you for your interest in Susquehanna Community Bank, and we wish you well as you seek employment.
Voluntarily self-identifying is a good thing — it's how things change. View this video link to discover why companies doing business with the federal government ask job applicants and employees to voluntarily self-identify if they have a disability, and the important role that self-identifying plays in ensuring equal employment opportunity for people with disabilities.
CLICK HERE to view the OFCCP Self ID video on YouTube!
Please be aware, by clicking on this link you agree to be routed to a third-party site that is outside of Susquehanna Bank’s Control.
Susquehanna Community Bank is committed to “Helping our Family, Friends and Neighbors Succeed” through quality customer service, integrity and positive attitudes. We understand the importance of empowering our employees for personal and professional growth, and view our employees as our most valuable asset. Are you looking for a rewarding career where you can help others with their financial needs? Are you passionate about providing extraordinary customer service? If so, we want to hear from you!
- Competitive Salary
- Professional Development
- Gift Matching and PTO for Supporting the Local Community
- Free and Discounted Banking Services
- Free Employee Assistance Program
- Comprehensive benefits package
- Medical, Dental, Vision Plans
- 401K plan including employer contribution
- Flex and Dependent Spending Account
- Life and AD&D Insurance
- Short- & Long-Term Disability
Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.
The Customer Service Specialist is responsible for overseeing and providing supervision to the Customer Service Representatives and for processing personal and commercial transactions and providing fast and friendly customer service.
Job Duties
- Provides leadership to customer service personnel.
- Coaches and mentors customer service representatives to identify customers’ needs to provide the appropriate products and services.
- Responsible for daily activities of new customer service representatives as they progress through a variety of bank responsibilities.
- Maintains money shipment vault cash and accepts cash from customer service representative operations personnel.
- Performs duties relating to customer transactions, including but not limited to, receiving checks and cash for deposits, processing mortgage and consumer loan payments and counting and packaging coins and currency.
- Promotes and explains other services the Bank provides, such as deposit products, customer convenience services and consumer and mortgage loans.
- Prepares and maintains various reports and records, relating to currency transactions and BSA reports.
Skills and Experience
- Proficient communication – in person, over the phone, and via email
- Ability to multi-task and problem-solve
- Strong attention to detail
- Proficient math and computer skills
- Thorough understanding of all customer service functions
- Minimum of two (2) years of banking experience (preferred)
- Leadership or supervisory experience (preferred)
Location
- Full-time position located at our Mifflinburg Office.
Qualified individuals must complete an employment application. Click below to apply.
We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.
Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.
Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service.
Job Duties
- Performs duties relating to customer transactions, including but not limited to, receiving checks and cash for deposits, processing mortgage and consumer loan payments and counting and packaging
coins and currency. - Promotes and explains other services the Bank provides, such as deposit products, customer convenience services and consumer and mortgage loans.
- Prepares and maintains various reports and records, relating to currency transactions and BSA reports.
Skills and Experience
- Proficient communication – in person, over the phone, and via email
- Ability to multi-task and problem-solve
- Strong attention to detail
- Proficient math and computer skills
- Six months cash handling and/or customer service experience (preferred)
Location: Full-time position located at our West Milton office.
Qualified individuals must complete an employment application. Click below to apply.
We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.
Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.
Personal Bankers are responsible for assisting customers with day to day bank transactions and opening accounts; as well as identifying and offering products and services to best fit their needs.
Job duties
- Process routine financial business for customers accurately and in a timely manner
- Provide quality customer service; promptly address customer concerns
- Listen to customers and recommend solutions that best fit their needs; cross-sell and make referrals when appropriate
- Establish and maintain relationships with customers
- Maintain current knowledge of bank products, services, policies, and procedures
Skills and Abilities
- Experience providing excellent customer service
- Strong computer knowledge
- Proficient communication – in person, over the phone, and via email
- Ability to multi-task and problem-solve
- Minimum of two years of banking experience (preferred)
Location: Full-time positions at our West Milton, Lewisburg and Williamsport offices.
Qualified individuals must complete an employment application. Click below to apply.
We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.
Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our “touch” is personalized. Our dedicated employees deliver a better banking experience and exceptional customer service to our customers.
Personal Banker Specialists are responsible for assisting customers with day to day bank transactions, opening accounts, processing loan applications and closing loans.
Job duties
- Provides customers with information for retail and business accounts from opening to closing in a thorough, accurate and timely manner
- Processes loan applications and closes loans
- Process routine financial business for customers accurately and in a timely manner
- Provide quality customer service; promptly address customer concerns
- Listen to customers and recommend solutions that best fit their needs; cross-sell and make referrals when appropriate
- Establish and maintain relationships with customers
- Maintain current knowledge of bank products, services, policies, and procedures
- Prepares and maintains various reports and records
Skills and Abilities
- Thorough understanding of the features and benefits of all bank consumer and business products and services
- Thorough understanding of bank operating policies and procedures which impact consumer services
- Experience providing excellent customer service
- Proficient communication – in person, over the phone, and via email
- Ability to multi-task and problem-solve and strong attention to detail
- Proficient math and computer skills
- Minimum of three years of banking experience (preferred)
Location: Full-time position located at our Lewisburg office.
Qualified individuals must complete an employment application. Click below to apply.
We are an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran, or any other characteristics protected by law.
The people I work with provide my number one enjoyment; each branch is like a family...I'm proud of the work I do because I see how it influences the people & community around me. I know the part I play in the larger picture which makes me feel accomplished & valued in the organization.
I chose to work at Susquehanna Community Bank because the moment I came in for my interview I knew this was going to be a great place to work because every time I met someone new they welcomed me with open arms.
Thank you for your interest in Susquehanna Community Bank, and we wish you well as you seek employment.
Voluntarily self-identifying is a good thing — it's how things change. View this video link to discover why companies doing business with the federal government ask job applicants and employees to voluntarily self-identify if they have a disability, and the important role that self-identifying plays in ensuring equal employment opportunity for people with disabilities.
CLICK HERE to view the OFCCP Self ID video on YouTube!
Please be aware, by clicking on this link you agree to be routed to a third-party site that is outside of Susquehanna Bank’s Control.
The bank provides many opportunities for the community, including direct donations to local organizations, incentivizing employees to participate in the community, & providing loans for community projects.
At Susquehanna Community Bank we are more than team members, we are family. We are there to help each other succeed while cheering each other on! Susquehanna Community Bank is more than a job, it's a career!
